RENTAL REFERENCE

Maintenance Info

Need A Rental Verification?



Please fill out a form to request a rental verification for a current or former resident of our company.


Upon submission of this form, our company will initiate the process of verifying the tenant's residency. We will meticulously gather our findings and carefully craft a standard rental verification form, containing all the information that we are legally authorized to disclose. Rest assured, you will receive the completed rental verification form via email, within 2 business days.


Please enter

RENTAL REFERENCE - HP

Maintenance Request


If issue and need maintenance assistance, please submit your request through your appfolio tenant portal.


Make sure to include all relevant details such as location, time, pictures, features, etc. This will help us send the appropriate vendor or technician with the proper tools to expedite your assistance.

 

Emergency Request

If you are experiencing a maintenance emergency call our main phone number 503-533-2121 ext 88

 

  • During regular business hours talk to our maintenance department.
  • After business hours follow the prompts to be directed to our professional emergency maintenance service.
  • if tenant locks their property and left their keys inside that is Tenant's responsibility/charge

 

It is your responsibility to mitigate damage as much as is practical by shutting off water and/or electricity or calling 911 if the situation warrants. A maintenance emergency is water damage, fire, loss of heat or severe weather related damage to the home.

Other Info of Note

When submitting a maintenance request you will be asked for permission to enter to perform the request without having you present. We will notify you if this will be done and is usually the fastest way to take care of the problem for you.

We retain detailed Move-in and Move-out condition forms for proper documentation of the condition of your rental home. 

Interested in being one of our great vendors?

We use professional bonded, licensed and insured vendors to ensure tenant safety and that the job is done quickly and professionally.  Check out our Vendor Info Page to find out more about working with us to keep our rental properties in great condition.  We are always looking for great companies to partner with.


Do It Yourself Maintenance Videos

Sometimes things go wrong...for that there is youtube.  Seriously though many items can be taken care of yourself if you just know how.  Here are some of the common issues tenants can run into, grossest first.  Of course we are always here to help you get things fixed right the first time.

How to clean a plugged toilet

Clear a slow draining sink

Repair a garbage disposal

Testing a smoke detector / carbon monoxide 
detector (every 6 months) and replacing 
batteries

Changing a furnace filter

Re-lighting a water heater pilot light

Electrical issues – resetting a GFCI plug

Electrical issues – resetting a GFCI plug

Clogged ice maker?