AIR FILTER PROGRAM

man changing air filter

In our continuous efforts to provide the best possible experience for our property owners and residents, we have partnered with Second Nature. They are the #1 air filter subscription company in the world and helps property managers reduce HVAC related maintenance calls by up to 40% every year while lowering residents’ heating and cooling bills by up to 15% month over month . . . and has been doing so since 2014!


We know that regular furnace filter changes are important but over the past several years we’ve realized that, despite their best efforts, residents are generally not in the habit of regularly changing their air filters. In fact, the national average of residents that change filters reliably is about 10%. Despite it being standard in the lease agreement that this is a resident responsibility, it gets neglected because it is out of sight and out of mind. Whether it be a function of simply forgetting, not being able to find the right size or quality of filter in the store, or not even knowing what an air filter is, residents and homeowners alike desire a more consistent, convenient approach to this mundane chore. It often becomes too little too late before anyone realizes the filter needs to be changed, and the result usually comes in the form of a high-dollar HVAC service bill.


In speaking with property managers who use Second Nature, they report that 90-100% of residents now change their filters within a few days of the delivery, and thousands of dollars in preventative maintenance savings for property owners . . . something we’re excited to bring to you! It is a privilege to bring this higher level of service to all of our valued property owners, and we look forward to many more years of success together!


This program continues while a property is vacant as well so that while there is cleaning, rehab or even heavier work being done the dust continues to be cleared.  Then while a vacant property is shown it is looking its best.

Second Nature Filter Program



Second Nature delivers the correct filter to your property every 3 months for the tenant to install.   This is a wonderful convenience to the tenant and also protects your investment. Learn more about Second Nature filter program, you may even want to use them for where you live now.


We negotiated a volume-based discount so that residents receive the exact size and quantity of high-quality pleated, wire-backed filters (not the cheap fiberglass ones) on their doorstep at the exact time they need to change them. Each filter will have an expiration date stamped on it (so we can ensure compliance) and instructions on how, where, and why the resident should change their air filter.

Technical and Product information


Second Nature is pioneering new technology in order to be able to deliver filters with less shipping damage and lower carbon footprint.  Their new filters have more filter area, can be installed in any direction and have better performance.  Visit their website to find out about their new improved filters or download this Technical Overview pdf to learn more.

How the program is billed


Oregon does not allow an amenity like this to be billed directly to tenants, therefore, owners will see a monthly $11.50 charge that will show on the owner statement as a separate line item. Even after reading about all the benefits if you would like to opt-out of this program please let us know before the next lease renewal and we can remove the service with the next lease agreement.

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Check out our Frequently Asked Questions page to find out more about other questions you may have regarding our service.


You may also be interested in our Standards and Cleaning page to make sure you know what needs to get done while repairing your property for rent again.

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